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Docs tagged "Troubleshooting"

Contained topics: Downloading Contents with REST, Running Deep Health Checks on Legacy Endpoints, Exporting Repository Entry Metadata, Creating Contents with REST, Sending Conversion Requests with New Content Specification, Introduction, ...

36 files


Downloading Contents with REST

This document explains how to download contents from an access using ADx REST API.Log in to ADx and open the repository where the contents to be downloaded are stored:...
Troubleshooting

Running Deep Health Checks on Legacy Endpoints

In ADx 2.0, it's still possible to use endpoints from older versions (even though they are not exposed in Swagger). To make sure these endpoints are operational after installation, you can run a legacy deep health check, as explained in this document....
Troubleshooting

Exporting Repository Entry Metadata

This page explains how to enable metadata export from a repository and where to find the exported files. The metadata file hosts information about a repository entry written in JSON (essentially it's the same information you would get from a GET request)....
Troubleshooting

Creating Contents with REST

This document explains how to create new contents in a repository using ADx REST API. You can create either a single content or a batch of contents in one go....
Troubleshooting

Sending Conversion Requests with New Content Specification

When you want to convert a content into new content (instead of a content representation), ADx REST API allows you to define the specification of the new content in the request body, by passing new content properties in the ...
Troubleshooting

Introduction

Browse the pages available in this section to troubleshoot problems with your ADx installation. Currently, the following pages are available:...
Troubleshooting

Setting Conversion Restrictions on Repository

This page explains how to set limits on conversion job input files on both conversion and repository level, and provides information on how to track failed conversions caused by exceeded restriction limits....
Troubleshooting

Migrating Contents from Legacy ADx Installations

This document explains how to migrate repository content from legacy ADx installations....
Troubleshooting

Moving Contents with REST

This document explains how to move contents within a repository to new target folders using ADx REST API....
Troubleshooting

Signing Documents with Digital Signature

ADx REST API allows you to sign contents with a secure, SSL-encrypted digital signature. You need admin priviledges for this operation....
Troubleshooting

Using Velocity Templates - Request Body Examples

This page provides examples how to use REST services related to using templates. Currently, the following services are available:...
Troubleshooting

Migrating Configuration from Legacy ADx Installations

This page explains how to migrate configuration data (repositories, users, groups, and roles) from ADx 1.1 installations....
Troubleshooting

Exporting and Importing Repository Configuration via REST

This page explains how to execute REST calls allowing you to export and import repositories....
Troubleshooting

Querying for Specific Properties (Include and Exclude)

If you feel that the response of your REST query is too big and uninformative, you can include and exclude specific properties. This feature is available thanks to the following parameters:...
Troubleshooting

Deleting Contents with REST

This document explains how to delete contents from a repository using ADx REST API.Log in to ADx.On the landing page, click the API link under repository where you want to delete the content:...
Troubleshooting

Resetting Admin Password

If you forgot the password of your admin user and cannot log in to ADx or Conversion, follow the procedure below to reset the password. Note that you cannot simply edit the installation file and reinstall when the password is already persisted in the database....
Troubleshooting

Database Connection fails on Default Repository

If you see this error in your health check report, do the following:Verify that your database is running....
Troubleshooting

Exporting and Importing Repository Configuration via ADx UI

ADx provides the possibility to export and import repository configuration. Repositories and users are exported as JSON assembly files in a ...
Troubleshooting

Configuring Callbacks on Conversion REST Queries

Conversion requests are asynchronyous. At first, you only get the Job ID as a response from Conversion server, and need to query for the job status. However, there is a way to make life easier. If you define callback parameters in your REST query, you will get a callback POST request to the provided endpoint when the job is done!...
Troubleshooting

Updating Contents with REST

This document explains how to execute content updates using ADx REST API.Log in to ADx and open the repository where the contents to be updated are stored:...
Troubleshooting

Authenticating to ADx via REST

To authenticate, send a request to the https://host:port/tribefire-services/api/v1/authenticate endpoint....
Troubleshooting

Reindexing Contents via REST API

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Troubleshooting

Importing Contents into Repository via REST

ADx offers a content import service via REST. You can use this feature to import contents into repositories based on their previously exported specification....
Troubleshooting

Migrating from Legacy ADx to ADx 2.0 and Newer

See the pages below for information necessary to migrate repository configuration and contents, and how to use legacy REST endpoints in ADx 2.0 or newer:...
Troubleshooting

Starting and Stopping ADx and Conversion

This page explains how to start and stop ADx and Conversion. The procedure is the same for both services....
Troubleshooting

Sessions Ending on Shared ADx/Conversion Host

Session cookies are domain-bound in ADx and Conversion installations. As a result, when Conversion and ADx are running on the same host, it's impossible to log in to both nodes at the same time. Consider the following situation:...
Troubleshooting

Updating Repository Configuration

This page explains how to update your repository configuration based on a package received from Braintribe. Updating the repository configuration allows you to adapt it to custom needs (for example by customizing the WebReader design or attaching logic to a repository which extends normal repository features)....
Troubleshooting

Conversion Area

This area, available from the landing page, provides a number of filters allowing you to find conversion jobs and browse conversion statistics from the current session. It's used internally by ADx and not meant for end users, but you can still use it to test internal conversion functionality....
Troubleshooting

Problem Starting up ADx/Conversion

If you're not able to access tribefire services on Conversion node or the landing page on ADx node, check the logs for the following items:...
Troubleshooting

Conversion API

This API contains a set of endpoints used by ADx client to run conversion jobs. These endpoints are not accessible from within ADx itself and they are not relevant (at least not directly) to ADx user. They could be used, for example, to test the internal Conversion functionality. Do not confuse these with ADx repository endpoints used to start a conversion job....
Troubleshooting

Copying Contents with REST

This document explains how to copy contents inside a repository to new target folders using ADx REST API....
Troubleshooting

Introduction

Browse the pages available in this section to learn how to execute services via ADx REST API. Currently, the following resources are available:...
Troubleshooting

Shutdown Aborted - Missing CATALINA_PID

This page explains what to do when you run into the following error when attempting to shut down ADx or Conversion:...
Troubleshooting

Running Conversion and Platform Health Checks

This document explains how to run health checks on conversion service and ADx. You can use any of the below methods, whichever you find most convenient....
Troubleshooting

Reindexing Contents in ADx

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Troubleshooting

Introduction

Use the contents of this section to perform operations on ADx REST APIs and solve problems. Currently, the following pages are available:...
Troubleshooting